Company stands by its products safety standards.
As we reported last week, Swagway, one of the most popular brands of hoverboard manufacturers, asked the owners of the products to refrain from using the devices until the company received feedback from the Consumer Product Safety Commission (CPSC) concerning the safety of the boards.
Now, in an what appears to be a reversal of their position, Swagway is saying the company never actually meant for the owners to stop using the hoverboards, and it was all just a big misunderstanding, according to an article on Mashable.com.
The site reports it has received an e-mail from Swagway saying, “The original Swagway from the very beginning already meets the newly required standard and we are currently evaluating if our product complies with the new voluntary standard as recommended by the CPSC. We stand by our products and are confident that Swagway still remains the safest on the market.”
Another site, The Verge, is quoting the company as saying, “Due to an apparent miscommunication, there have been inaccurate reports about Swagway’s position related to the CPSC’s recent declaration. To be clear, we did not announce any official position related to this.”
Hoverboards have come under fire because, well, they seem to catch on fire, and the CPSC has issued a letter to manufacturers, importers, and sellers of the popular devices that any unlicensed manufacturers would be facing criminal and civil penalties if they were caught selling unapproved devices.
Hoverboards have been responsible for generating 52 reports to the CPSC, detailing over $2 million in damages caused by the boards across 24 states in the US. The devices are forbidden on many college campuses and cannot be transported on airlines, due to the lithium-ion batteries risk of fire.
Though the company seemed to discourage the use of the devices last week, it now says the company stands by their products and they are confident the Swagway hoverboards are the safest in the market. They add they are working with the CPSC to make sure all their products are safe for consumers.