High volume of online shoppers overwhelms some retailer's websites.
Those shoppers who waited at home on Black Friday and planned to shop online for Cyber Monday were a little frustrated as web traffic caused some sites to crash and caused other slowdowns, according to an article on cbsnews.com.
A spokeswoman for Target, Jamie Bastain, said Target’s online volume was already twice as high as its busiest day by early afternoon Monday.
Bastain sent an email in which the company was apologizing to guests and shoppers who were experiencing delays, encouraging them to try again later, and saying the company appreciated their customer’s patience.
The email also said the company’s systems would be placing shoppers in a queue, and would prompt them to try later to access the site.
PayPal also had some issues early Monday. The company also said they experienced a brief intermittent interruption, but they had resolved the issue and the service was available to use.
Over the weekend, Neiman Marcus experienced website troubles as well on both Friday and Saturday, causing the company to extend its Black Friday offerings to Sunday. Saying their site outages cause an inconsistent shopping experience for their customers, a spokeswoman for the company said the store made their Black Friday offers available until they kicked off the Cyber Monday deals on Sunday at noon.
The spokeswoman added they did not suspect any outside interference or sabotage, but the exact cause of the outages had not been determined.
Experts are saying this could be the first Thanksgiving weekend in which online sales might surpass in-store shopping. The National Retail Federation estimates that about 150 million people will shop online or in-store over the long holiday weekend.
Analytics company ComScore, said online sales on Thanksgiving Day were up nine percent to $1.1 billion, going over the billion dollar mark for the second straight year, and Black Friday was even stronger at $1.66 billion in online sales, up 10 percent over 2014.